Users with older generation iOS devices may be experiencing difficulties with the app, we apologize for the inconvenience .
Our dev team is aware of the issue and have been working on a permanent solution, however in the meantime the workaround we have for certain issues is to optimize your device.
First try rebooting your device, as this appears to sort out most issues.
Should you be unsuccessful with this, please follow some of the optimization tips below:
- Ensure you're on a good WiFi connection
- Ensure you have plenty of free space on your device
- Clean your device cache
- Close all non-essential apps which may be consuming device resources - it is generally advised that when you are playing the app, that you have only the Black Diamond app running and no other programs.