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Billing Phone Support Hotline Coverage

Why didn’t I receive purchased currency on my mobile device?

What forms of payment can I use to purchase virtual goods?

What is Invite Friends?

How can I access Invite Friends?

What are the benefits of inviting friends?

What is the Truffles Trail feature?

How do I get a Truffle?

How to earn more Truffles per Dollar?

What is an OOMPA PASS?

How do I access the Oompa Pass?

How long does a season last?

What is a SWEET PASS?

How do I access the Sweet Pass?

How long does a season last?

What is a POP PASS?

How do I access the Pop Pass?

How long does a season last?

What is a RACE PASS?

How do I access the Race Pass?

How long does a season last?

What is Weekly Dash - New Race?

How do I enter the Promotion Zone?

How do I score points?

What is Wonka’s VIP League?

How do I access Wonka’s VIP League?

How can I participate in the league?

What happens if I am unsuccessful in making a purchase on the webstore?

What is a webstore for Willy Wonka Slots?

How do I access Wonka's webstore?

What are Wonka's Marvelous Minigames?

Where do I play Wonka's Marvelous Minigames?

How do I play the Minigames?

What is Wonka's Treasure Hunt?

How do I access Wonka's Treasure Hunt?

How do I collect Candy from the mines?

What is Sugary Stack?

How can I access Sugary Stack?

What are the benefits?

What is BonBon Voyage?

How do I access BonBon Voyage?

How do I progress on the feature?

What is Level Express?

How do I access Level Express?

How long does Level Express last?

What is Sweet Expedition?

How do I access Sweet Expedition?

How do I complete the challenges?

What is a Berry Bear Bank?

How can I access the bank?

What happens when my Berry Bear Bank is under construction?

What is Daily Wrappers PLUS?

How do I access Daily Wrappers PLUS?

What are the benefits of purchasing Daily Wrappers PLUS?

What is Magic Win?

What are the benefits of Magic Win?

How do I activate the Magic Win?

What is a Premium Pass?

How long does one season last?

What are the different types of Challenges?

What is the Wheel of Sweetness?

How do I access Wheel of Sweetness?

How do I get a Bonus Wheel?

What is Wonka’s Adventure Labs?

Where do I play Wonka’s Adventure Labs?

How do I access the Lab?

What is Wonka Slots Club?

What has changed in the All-New Wonka Slots Club?

How do I participate in the Wonka Slots Club?

Get Set Race!

What is Daily Wrappers?

What are Daily Challenges?

How do I complete Weekly Milestones?

Introduction to Candy Pop

How do I collect picks?

Why is my accumulator bar disabled?

Welcome to WonkaVentures!

Completing Big Pictures, Set and Albums

Collecting Extra Stars

What is the Player's Choice World?

How do I unlock the Player's Choice World?

How do I unlock the rooms in the Player's Choice World?

What are Charlie's Challenges?

What is Golden Ticket?

What are Wonka Bars?

How do I get Wonka Bars?

Can I win real money?

How do I set the bet amounts?

I have run out of coins. Do I get more free ones?

What is Profile feature?

Do I need to be connected to Loyalty Lounge?

Will my changes sync to my other game profiles connected to Loyalty Lounge?

How do I play Wonka’s Weekly Dash?

What is Help Oompa Loompas?

How do I find a World or Room?

My game is not loading? What should I do?

Why is my Watch to Earn feature disabled after updating to iOS 11?

Troubleshooting steps for Web browsers

How and when do I post my accomplishments to Facebook?

Where can I view my accomplishments on Facebook?

How do I sync my Game?

What is the Truffles Feature?

How do I get a Truffle?

How will I be rewarded?

What is Loyalty Lounge (LL)?

What are Loyalty Lounge levels?

How do I sign up and start earning points and benefits?

What is Wonka's Perks?

Where do I find Wonka's Perks?

What are Coupons and Promo Codes?

Official Facebook Fan Page

Terms of Service

Zynga's Privacy Policy

Personal Data Requests

What is the Trophies feature?

What Trophies can I collect?

How do I check my current Trophy rank?

What is Tumbling Treats?

How do I collect more Treats?

How do I access Tumbling Treats?

What is Jackpot Happy Hour?

How do I access the Jackpot Happy Hour event?

What are the benefits of this event?

What is Bill’s Candy Streak?

How do I access Bill’s Candy Streak?

What is a Challenge?

What is Time Trials?

How do I access Time Trials?

How do I start a round, and how many times can I play a round?

ZYNGA’S GRATITUDE GIVEAWAY PROMOTION - TERMS AND CONDITIONS

ZYNGA’S VIP MYSTERY WEEKEND SWEEPSTAKES - Terms and Conditions

ZYNGA’S GROCERY GOLDMINE PROMOTION - Terms and Conditions