If your game is not loading, it is important to try the following basic troubleshooting steps as they may help resolve the issue:
Use the latest version of your internet browser. We recommend following browsers:
Use the latest version of your internet browser. We recommend following browsers:
For steps on how to update your browser, please check these links:
Clear your browser Cache.
Use Hardware Acceleration in your browser:
Follow also these additional Troubleshooting steps:
If you have tried all of the steps listed above and your game still is not loading, click here to get in touch with us.