I don't have the Ghostwalk Carnival yet, what should I do?

We heard that some of you haven't received the Ghostwalk Carnival yet. To get it on your farm, click your Mailbox 2-3 times, reload the game...

Why am I unable to access Farmville 2?

UPDATE: We're happy to announce that Zyngagames.com is now loading and our players should be able to access their game without any issues.We...

Why didn't my farm level up after reaching the 45th streak in Marie's Pledgebook?

We want to clarify that the reward you received for reaching the 45th streak only replicates the effects of leveling up, such as the growth ...

My Carnival of Color keeps disappearing!

We heard players are having difficulty completing "Carnival of Color" as it keeps disappearing. We apologize for the inconvenience and wante...

How do I tend the Fertilizer Bin when it's no longer on my Farm?

We're aware that players are having difficulty in completing the "Tend your Fertilizer Bin" task as the Fertilizer Bin is nowhere to be foun...

'My Spin & Win feature is missing! Is this a bug?'

No.We have re-introduced Spin & Win to the game and some players may already have it appear on their farms. If you do not have access to...

The FarmVille 2 Launcher is very slow or does not start at all. Is this a bug?

If you are experiencing issues with the game's launcher, please use the button below in order to contact us and provide us with as much info...

How do Lottery Tickets work?

We have received reports that some of you are having difficulties collecting Lottery Tickets for the 11th Anniversary Cake. No worries as we...

Game Issues Recent Updates

We are aware that some players are experiencing issues while playing the game. Here are the following issues that our team is proactively w...

Why am I having loading issues on Facebook?

We heard that some of you are having difficulties loading the game on Facebook. No worries, our team is already working on a solution. In th...

Why am I being asked to play in full-screen mode?

We heard that some of you are being asked to play in full-screen mode upon loading the game. Don’t worry, we're already working to brin...

Why am I unable to subscribe to VIP in the game?

Howdy Farmers!We wanted to let you know about the VIP subscription in the game. As of October 15, 2021, the VIP subscription is no longer av...

What are the new Co-op changes?

Here are some of the changes made in our Co-op building: A new Co-op User Interface will be available. We have closed Co-ops with 1-5 a...

Why am I unable to use my Water Certificate?

We've heard that some Farmers are unable to use their Water Certificates. By game design, it cannot be used when another resource buff is ac...

What is the new Co-op Goal?

Recently, we have introduced the Farm Co-op to cultivate this friendly atmosphere where everyone gets a share of the rewards for their contr...

Why can't I harvest my Mud Wallow?

We have received reports that there are Farmers who can't harvest the Mud Wallow on their Farms.   To harvest the Mud Wallow, all you ...

Why can't I complete the patterns in the Rich Order Board?

We are receiving reports that some Farmers are unable to complete the patterns in the Rich Order Board. Once an order has been accomplished,...

Why can't I contribute to my Co-Op member's Shared Order?

We received reports that some Farmers can't craft the items needed for the Shared Order of their Co-Op members. The Co-Op member may be...

Why is the Prized Animal Barn not giving any resources?

Due to high number of resources that will show up for every feeding, it was decided to limit the animation of the resources dropping to avoi...

Why did I not receive the 50 Water for being the Top Farmer in my Co-op?

We have received reports from the Co-op Top Farmers that they didn't get the 50 Water reward after the Co-op cycle ended. To be eligible fo...

Why can't I harvest my Fuel Pump?

We apologize for the confusion regarding harvesting the Fuel Pump. Let us clear the air - with our latest update, the Fuel Pump can only be ...