Cyber incidents are one of the unfortunate realities of doing business today. We recently discovered that certain player account information may have been illegally accessed by outside hackers. An investigation was immediately commenced, leading third-party forensics firms were retained to assist, and we have contacted law enforcement.
Our current understanding is that no financial information was accessed. However, we understand that account information for certain players of certain Zynga games may have been accessed. As a precaution, we have taken steps to protect certain players’ accounts from invalid logins, including but not limited to where we believe that passwords may have been accessed. Zynga has begun the process of sending individual notices to players where we believe that notice is required.
The security of our player data is extremely important to us. We have worked hard to address this matter and remain committed to supporting our community.
Do I need to do anything right now?
Zynga has already taken steps to protect users’ accounts from invalid logins where we believe that passwords may have been accessed. In some cases, you may be prompted to change your password.
Was my Facebook, Android, or iOS password accessed?
Zynga does not collect your passwords for Facebook, Android, or iOS, and we have no indication that this information was involved in the event.
What are some steps I can take to help keep my password secure?
Never give anyone your login name and password for your Zynga account or for the platform on which you play Zynga games (e.g.,Facebook, Apple, Google Play, etc.). Zynga and its employees will never ask for your login information. Don't reuse your passwords. Create a unique and strong password for every account or login you have. If you used your Zynga password on another website or app, it is a good practice to change your password on the other website or app.
Besides changing my password, what else can I do to protect my account?
The security of our player data is extremely important to us. Click here for more information.
Do players have the ability to delete their current and historical data held by Zynga at this time?
Information about data deletion requests is available here.