UPDATE 12/10/25:

Great news! Relaunching the app will help resolve the issue, and let you access Mermaid Island again.

We appreciate your patience and understanding while we worked on this fix.

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We have received reports that Mermaid Island is not loading properly.  We apologize for the inconvenience and would like to inform you that we are working to resolve this issue as quickly as possible.

Thank you for your patience as we work to resolve this.