Billing & Purchase Issues
-
Why I didn't get my purchase?
For iOS players: Please make sure that your internet connection is stable and that you are still logged into the same iTunes account (regard...
-
What happens if I made a purchase by mistake?
For our iOS players: Refund requests on iOS are handled directly and only by Apple. In order to contact them, please visit: https://support....
-
Where can I find my purchase receipt?
To find this information please follow the steps below:For iOS:1. Go to Settings > [your name]2. iTunes & App Store3. Apple ID4. View...
-
Refund
For iOS players: Refund requests on iOS are handled directly by Apple. In order to contact them, please visit: https://support.apple.com/en-...