What is my User ID? Where can I find it?

User ID is a set of numbers and letters associated with your game state on a specific device. Sometimes we need to know it to take a closer ...

Can I put my game on multiple devices?

Yes! You can do this using the Cloud Save feature, accessed from the Cloud menu on the World Map. Please see the "How does Cloud Save work?"...

How does Cloud Save work?

Cloud save allows you to synchronize your save across multiple devices, and allows you to back up your progress if you need to temporarily r...

Cloud Save says "Connection Error :/"

Some things to know if when you try to connect to Cloud Save, it gives a "Connection Error :/" dialog:Other possible causes:You do not have ...

How can I reset/restart my game?

If you completely want to reset or restart your game (this means clearing all progress/data); please go to Game Settings and scroll down the...

Please do not uninstall your game

Please do not uninstall your game if/when you experience any connection issues, prior to contacting our support team. This may lead to unwel...