Billing Phone Support Hotline Coverage

You can access our Billing support by using the contact option from within your game application, and one of our Billing specialists will be...

How do I redeem an Apple (iTunes) Gift Card and use the credits in my game?

An iTunes Gift Card is an alternative method of purchasing game credits. Below you can find information on how you can redeem and use your c...

How do I view my purchase history?

If you need to access your recent purchases on your devices, click on the link below based on the payment system you've used to make a purch...

How do I request a refund?

Refund requests should be submitted to the original payment processor (ex. Apple for purchases made in-app on an iOS device), as provided be...

How do I add, change, or remove my payment methods?

Please visit the links below to learn how to manage your payment information on the payment system or device you are using to make a purchas...

How do I enable additional security on my device for making purchases?

You can require a password for every purchase to help prevent accidental purchases on your device from apps and games. Below are links on ho...

What does "Free to Play" game mean?

Many of today's top mobile games are classed as "Free to Play". Free to Play means just that - you can download and play the whole game comp...