To contact Player Support, follow these steps:
- Tap the Settings button (gear icon) in the top right corner to open the Settings Menu.2. Scroll down under the Account tab, then tap the Help & Support button.
- Scroll down under the Account tab, then tap the Help & Support button.
- Tap on the chat bubble button in the top-right corner to start a chat with our Player Support team.
For Nintendo Switch:
- Tap on the Settings button (gear icon) in the top right corner to open the Settings Menu. Or simply press the plus (+) button on the right joy-con.
- Use the L or R buttons to open the Account tab. Then, tap on Help & Support – this will redirect you to our support site.
- Tap on the Contact Support button.
NOTE: You can directly contact our Player Support Team by scanning the QR code provided below with your mobile device: