If you are experiencing issues with Latency such as connection issues, slow controller response, and lagging while playing your online matches, we recommend testing your internet connection:

1. Tap the System Settings from your home screen

2. Then scroll down to “Internet” and tap “Test Connection” to test your NAT Type and Download Speed.

Nat Type

• Type A or B works well for connecting with other players
• Type C may experience difficulty connecting with other players
• Type D can only connect with players with NAT Type A
• Type F will not be able to connect with other players

Download Speed

The recommended Download Speed for gaming online is 3 Mbps.

If your NAT Type falls under Type D and Type F, or if your Download Speed is below 3 Mbps, it may cause you to experience Latency issues while trying to play online. To avoid Latency issues, please try the following troubleshooting steps:

• Restart your network devices.
• Make sure that your device is connected through LAN. Double check if your LAN cable is not damaged.
• If you play through a WiFi connection, make sure your router is on. Additionally, try not to play too far away from it, as you may lose the WiFi signal.
• Make sure that no other applications or devices are using your network bandwidth.
• If you are still getting a Download Speed that is lower than 3 Mbps, please contact your Internet Service Provider for further assistance.