I am experiencing Latency issues while playing online on Nintendo Switch. What should I do?

If you are experiencing issues with Latency such as connection issues, slow controller response, and lagging while playing your online match...

How do I clear cache on Nintendo Switch?

Clearing your cache (saved IDs, passwords, cookies, history, and other cached website information) makes your Nintendo Switch system run fas...

What device types can I use to play STAR WARS: Hunters™?

Updated 01.08.2024To get the best experience when playing Star Wars: Hunters™, we recommend that you use devices that carry the latest ...

Troubleshooting steps for Android

Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways: (Note: Inst...

How do I take a screenshot on Android?

Instructions may vary according to device or software version and may require some practice. Begin by getting whatever you want to take a s...

How do I update my game on Android?

(Note: Instructions may vary slightly depending on your device or software version.)   Open your Google Play Store by tapping the ...

How do I force close the game on Android?

(Note: Instructions may vary slightly depending on your device or software version.) Go to "Settings" > "Applications" > "Manage Appli...

Facebook Connect issues on Android

If you are experiencing any issues with Facebook Connect, please try the following steps:     Remove the connected...

Troubleshooting steps for iOS

 Many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game) can be resolved in the following ways: C...

How do I update my game on iOS?

For Apple (iOS) devices: Open the App Store app.Tap on your Profile in the top-right corner.Scroll down to the Upcoming Automatic Updates / ...

How do I force close the game on iOS?

For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...

Facebook Connect issues on iOS

First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. If yo...

How do I take a screenshot on iOS?

Here's how to take a screenshot on iOS: Begin by getting whatever you want to take a screenshot of onto the screen of your iOS device. This ...

How do I redeem an Apple (iTunes) Gift Card and use the credits in my game?

An iTunes Gift Card is an alternative method of purchasing game credits. Below you can find information on how you can redeem and use your c...