Hi, how can we help you?

New Events Cycle

Information about Localized Player Support

Why can't I connect my game to Facebook?

Why are some farm features missing after the update?

Why am I unable to see the Animal Park icon?

Billing Phone Support Hotline Coverage

What forms of payment can I use to purchase virtual goods?

Will I be charged sales tax?

A Tight Knit Community

Crown Society

Animal Park

Summer School

Smooth Sailing

Melody Fest

How can I have more members in the Co-Op?

How do I remove the inactive member from the Co-Op?

How do I leave my Co-Op?

The Flume Game Drop Rates

Gold Sluice Game Drop Rates

First Time Game Drop Rates

Prize Wheel Drop Rates

Prize Wheel Coins

Why am I getting an Error Codes 0x80073cf0 and 0x803F8001 when I login to Microsoft Store or download an app?

Important Update: Android 4.3

Official Facebook Fan Page

Official Blog

Official X (formerly Twitter) Page

Terms of Service

Privacy Policy

Personal Data Requests

What is my Social Network UID and how do I find it?

How can I recover game progress on multiple platforms?

Why am I being asked to connect to Facebook again?

FarmVille 2: Country Escape VIP Blanket Promotion - Terms and Conditions

Zynga’s Sizzlin’ Summer Sweepstakes - Terms and Conditions

FarmVille 2: Country Escape - August 2025 VIP Sweepstakes - Terms and Conditions