Dear Farmers,

We wanted to keep you updated on the live bugs in the game and let you guys know that our game team is actively investigating these issues.

Here are a few updates on the issues being reported by our players:

1. Animal Park issues:
 
Fixed Issues:
  • Cannot access due to level restriction
  • Game freezing
  • Drop rate of Blue Stamps at Eagle Eye Eddie
Ongoing Investigation:
  • Lost progress/reset
  • Animal Park missing
2. Marie's order board issues:
 
Fixed Issues:
  • Stuck when claiming Rubber
Ongoing Investigation:
  • Cannot progress/not resetting
3. Boat Race issues:
 
Fixed Issues:
  • Mega task DNR points
  • Stuck on select Bonus task
Ongoing Investigation:
  • Cannot progress
  • DNR points
  • DNR rewards
  • Cannot access/Opt out
4. Cannot set Co-Op Privacy/Level:
 
Our development team is already aware of this and checking this matter. We will update this thread once the fix is already available. For the meantime, you can follow the steps in the link below in an attempt on fixing your issue:
 
 
5. Cannot connect to Facebook:
 
We are currently investigating the issue. Although we don't have a definite timeframe on when it will be fixed, please note that we are actively looking into this issue. For the meantime, you can follow the steps in the link below in an attempt on fixing your issue:

Android - http://zynga.my/FV2CEAndroidFBConnect
 
6. Barn and Silo issues (Not Filling/Crafted Items are Not showing In Storage/Missing Upgrade items):
 
Our game team is currently investigating this issue. We will update this thread once the fix is already available. For the meantime, you can follow the steps in the link below in an attempt on fixing your issue:
 
 
7. Watch 2 Earn videos not available/not working:
 
We are currently investigating this issue. Although we don't have a definite timeframe on when it will be fixed, please note that we are actively looking into this issue.

Meanwhile, please try the troubleshooting steps provided in the help section below:

http://zynga.my/TechHelp

Choose the appropriate link based on your device platform.
 
8. Chat and Market not working/loading:
 
This could be due to network connectivity or device-specific issues. Please try the following:

a. Try using a different device and see if it works.
b. Try a different internet connection
c. If your game is Facebook-connected, reinstall the game and check if that helps.

If the above steps do not work, please try the following troubleshooting steps provided in the help section below:

http://zynga.my/TechHelp

Choose the appropriate link based on your device platform.