Ensure that you have the latest game version installed on your mobile device by visiting the respective platform's app vendor.
For Apple (iOS) devices:
- Open your App Store by tapping on the icon from your home screen.
- Go to the "Updates" tab.
- Find FarmVille 2: Country Escape from the list, and tap on the "Update" button.
For Android devices:
- Open the Google Play Store by tapping on the icon from your homescreen
- Go to menu then select "My Apps"
- Find and tap FarmVille 2: Country Escape from the list, and tap on the "Update" button.
NOTE: Uf you are shown "Open" instead of "Update", this means that you already have the latest version installed on the device. Keeping the app on the latest version will ensure that your game is always ready to receive new contents/updates (including events) that are released.
Afterwards, if there is an active event, please follow the steps below:
1. Launch FV2: Country Escape on your device while connected to the Internet. This will enable your game to detect and download the updates available on our end.
2. You will receive the Content Update prompt below. Choose "YES" to restart the game app and sync the updates: