If you are seeing a black screen after updating your game, please try the following in order to resolve it:
-Disconnect from the internet (both wi-fi and mobile data) and launch the game.
If the issue persists, please use the button below in order to create a ticket and provide us with as many details as possible.
Thank you for your patience and excellent cooperation while we work towards resolving this.
'After updating the game, I see a black screen and I'm unable to play! Is this a bug?'