If your game is not loading, it is important to try following the basic troubleshooting steps found on the links below:
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Android: http://zynga.my/FV2CEAndroid
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Kindle: http://zynga.my/FV2CEKindleFire
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Windows Phone: http://zynga.my/FV2CEWindowsPhone
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Windows 10 PC/Laptop: https://zynga.support/FV2CEWindows
If you have tried all the workarounds and your game still is not loading, click here to get in touch with us.