Why are my tasks not progressing in the Frosty Fest when I complete them?

We are aware that some farmers had difficulty completing the Battle Pass due to tasks not progressing.We apologize for the inconvenience. We...

Why am I having difficulty collecting rewards from the Country Club?

We have received reports that players have difficulty loading or collecting rewards from the Country Club. We apologize for the inconve...

Why is my game zooming after the update? (11/15/24)

We are getting reports regarding the Zoom issue after the update. We apologize for the inconvenience. Our team is currently working to ...

Why am I having difficulty connecting to Facebook on Windows?

We are aware that some farmers who are playing on Windows are having difficulty connecting the game to Facebook.We'd like to let you know th...

Why are there some players that are higher than level 299?

We have received reports that some players are appearing to be higher level than level 299. We are slowly rolling out new levels to all the ...

Why can't I see the event's timer?

We have received reports that players are unable to see the timer for the event after activating it. We would like to clarify that the timer...

Why am I receiving the Unlimited Speed Seed from my Subscription on a different day?

We are receiving reports that some players are not getting their Unlimited Speed Seed as part of their Subscription. The free Unlimited Spee...

Why did my Barn, Silo, and Seaway Storehouse storage capacity decrease?

We are receiving reports from some players that their Barn, Silo, and Seaway Storehouse storage capacity suddenly decreases its capacity. Th...