Why am I unable to see the Animal Park icon?

We are getting reports that certain players cannot view the Animal Park icon.Don't worry, all your animals are doing well, and we are addres...

Why am I having difficulty connecting to Facebook on Windows?

We are aware that some farmers who are playing on Windows are having difficulty connecting the game to Facebook.We'd like to let you know th...

Why are there some players that are higher than level 299?

We have received reports that some players are appearing to be higher level than level 299. We are slowly rolling out new levels to all the ...

Why can't I see the event's timer?

We have received reports that players are unable to see the timer for the event after activating it. We would like to clarify that the timer...

Why am I receiving the Unlimited Speed Seed from my Subscription on a different day?

We are receiving reports that some players are not getting their Unlimited Speed Seed as part of their Subscription. The free Unlimited Spee...

Why did my Barn, Silo, and Seaway Storehouse storage capacity decrease?

We are receiving reports from some players that their Barn, Silo, and Seaway Storehouse storage capacity suddenly decreases its capacity. Th...