💸
Billing
-
Billing Phone Support Hotline Coverage
You can access our Billing support by using the contact option from within your game application, and one of our Billing specialists will be...
-
Why didn’t I receive purchased currency on my mobile device?
If you made a purchase and didn't receive your credits, please note that it may take up to 2 hours for your purchase to arrive in your game....
-
Will I be charged sales tax?
Many areas apply taxes to your Zynga purchases. If your area applies taxes to your Zynga purchase, the price displayed on the purchase pag...
-
How do I request a refund?
Refund requests should be submitted to the original payment processor (ex. Apple for purchases made in-app on an iOS device), as provided be...
-
How do I view my purchase history?
If you need to access your recent purchases on your devices, click on the link below based on the payment system you've used to make a purch...
-
How do I enable additional security on my device for making purchases?
You can require a password for every purchase to help prevent accidental purchases on your device from apps and games. Below are links on ho...
-
How do I add, change, or remove my payment methods?
Please visit the links below to learn how to manage your payment information on the payment system or device you are using to make a purchas...
Need more help?