Technical Help
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Troubleshooting steps for iOS
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game) can be resolved in the following ways: C...
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Troubleshooting steps for Android
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways: (Note: Inst...
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How do I take a screenshot on iOS?
Here's how to take a screenshot on iOS: Begin by getting whatever you want to take a screenshot of onto the screen of your iOS device. This ...
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How do I take a screenshot on Android?
Instructions may vary according to device or software version and may require some practice. Begin by getting whatever you want to take a s...
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How do I update my game on iOS?
For Apple (iOS) devices: Open the App Store app.Tap on your Profile in the top-right corner.Scroll down to the Upcoming Automatic Updates / ...
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How do I update my game on Android?
(Note: Instructions may vary slightly depending on your device or software version.) Open your Google Play Store by tapping the ...
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How do I force close the game on iOS?
For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...
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How do I force close the game on Android?
(Note: Instructions may vary slightly depending on your device or software version.) Go to "Settings" > "Applications" > "Manage Appli...
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Facebook Connect issues on iOS
First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. If yo...
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Facebook Connect issues on Android
If you are experiencing any issues with Facebook Connect, please try the following steps: Remove the connected...
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