The daily Free Spin limit is based on the player’s VIP level and will run for 24 hours. To check your daily limit, go to VIP Room > VIP Benefits > VIP Status. As your VIP level increases, you will be able to accept more Free Spins each day.

Here are some scenarios that may prevent you from collecting Free Spins from friends:

1. The 24-hour period has not yet expired since your last collection.
2. Free Spins have expired.
3. Free Spins that were triggered on rooms that are only available on Web (cannot be redeemed while playing on mobile devices).