What is Loyalty Lounge (LL)?

The Loyalty Lounge is a new VIP rewards program.  Level up your VIP tiers faster by linking all of your accounts across our network of ...

What are Loyalty Lounge levels?

To reward our highest engaged users, we have added two new tiers to our VIP program, Yellow and Blue diamond.  The rewards are even bet...

How do I sign up and start earning points and benefits?

Simply sign up in game with an email address to create an account, then use that same email address to sign into each of your devices on eac...

What are Loyalty Lounge points?

They are the points that you will earn by purchasing credits, collecting XP and leveling up in any of the Zynga Slots game. They will help y...

How do I earn Loyalty Lounge points?

As you level up or make purchases, your Loyalty Lounge points increase, thus, you can have more benefits.

How do I check my Loyalty Lounge status?

Click the Menu button in the upper-right corner of the lobby.Then, click the Status button next to the Loyalty Lounge icon.

How do I check my VIP or Loyalty Lounge points?

• Visit the VIP Room.• Click/Tap the VIP Benefits  button.• Click the VIP Status page. Your current VIP points will...

How do I check my Loyalty Lounge benefits?

If you wish to see more details about your Loyalty Lounge Benefits, you can click on the Gift icon in the upper-right corner of th...

How many Loyalty Lounge points are needed to reach the next Status?

Sapphire = 0 PointsEmerald = 2,000 PointsGold = 10,000 PointsPlatinum = 50,000 PointsRuby = 250,000 PointsDiamond = 750,000 PointsBlack Diam...

Are Loyalty Lounge points redeemable?

No, Loyalty Lounge points are not redeemable.

Are Loyalty Lounge points transferable?

No, Loyalty Lounge points are not transferable.

What games are included in the Loyalty Lounge program?

The Loyalty Lounge program is available in all Zynga Slots games.

What happens when I make a purchase in one game and also play another Loyalty Lounge game?

Once you sign in with the same email to all slots games all your VIP points will be connected. So, if you make a purchase in one game you wi...

How are in-game benefits determined?

Your in-game benefits are determined by your current Loyalty Lounge level. If you wish to see more details about your Loyalty Lounge Status,...

How do I link my accounts?

Simply sign up in game with an email address to create an account, then use that same email address to sign into each of your devices on eac...

What happens if I can’t find the confirmation email to link my accounts?

Check your spam filters.  Even though we send from a trusted source, some email clients filter us to spam. You may also contact our Cu...