Why I am experiencing stuck games in Solo Challenge?
Last Updated: 70d
We are aware that some players have experienced stuck games or unfavorable performance when playing the Solo Challenge Feature. Please know that the Game Team takes these reports seriously. The Game Team continues to work tirelessly to improve the performance of the Solo Challenge for everyone.
Many players have seen improved results and performance after applying the troubleshooting steps in the links below:
For Android: http://zynga.my/WWFandroid
For iOS: http://zynga.my/WWFiOS
Additionally, if you are using multiple devices to play the game, please try the steps below on all of your devices to keep your games synced.
It is also important to ensure that you have downloaded or updated the most up to date version of the app. All the fixes made by the game team are surfaced on the newest version of the game. It may also be useful to log out and log into your game to help sync your games.
1. Go to the Profile page
2. Tap Settings, scroll down and hit the Log out button
3. On the main login screen, use the exact and correct login credentials (Facebook or Email)
Again, thanks for the report. It’s loyal players like yourself who help us identify issues and improve the game.
Thank you for your continued support!