We are aware some users are unable to install New Words with Friends on their Android device.

First, please make sure you have the latest update for your device:
  • Go to About Tablet/Phone
  • System Updates
  • Check for updates

If your system is up to date, and you still can't find New Words with Friends in the Play Store, or you are displayed the following error message:  "Your device isn't compatible with this version", then you may not be able to install New Words with Friends at the moment.


New Words with Friends currently supports over 6,000 Android devices which fulfill the minimum requirements we have set in the Google Play Store. If a device doesn't have the minimum requirements we have set in the Play Store, then it won't be available to download.


We are gathering the list of devices that are currently not supported for the Words with Friends.



The Words with Friends game team will monitor submitted devices and look for opportunity to increase the list of devices we support in the future.