To contact support through the Web Version, follow the steps below:
- Click on the "Gear" icon located in the lower-left corner of the game board canvas to access your Options Menu.
- Click the “Help & Customer Support” button.
- After you click the “Help & Customer Support” button, you will be directed to the Wizard of Oz Slots Support Page.
- Click the Contact Us button to open and submit a ticket incident.
Check out the GIF below for a demonstration.
To contact support through the Mobile Version (iOS):
- Follow the 1st and 2nd step above. After you tap the “Help & Customer Support” button, you can choose any FAQ category (i.e. Hot Topics) and see if there is any article published for your concern.
- If you are unable to find the appropriate article, select any.
- You should see a Chat with us icon
in the upper-right corner of the page or a Chat with us button in the bottom part of the page. Tap it. - You have now opened a New Chat conversation with Customer Support.
Check out the GIF below for a demonstration.
To contact through the Mobile Version (Android):
- Follow the 1st and 2nd step above. After you tap the “Help & Customer Support” button, you can choose any FAQ category (i.e. Hot Topics) and see if there is any article published for your concern.
- If you are unable to find the appropriate article, select any.
- You should see a Chat with us icon in the upper-right corner of the page or a Chat with us button in the bottom part of the page. Tap it.
- You have now opened a New Chat conversation with Customer Support.
Check out the GIF below for a demonstration.
