To contact support through the Web Version, follow the steps below:
  1. Click on the "Menu" button (3 horizontal lines) located in the lower-left corner of the game board canvas to access your Options Menu.

     

  2. Then, click “Settings”

  3. Click the “Help & Customer Support”  button.



  4. After you click the “Help & Customer Support” button, you will be directed to the Wizard of Oz Slots Support Page.



  5. Click the “Contact Us” button (located at the bottom part of the page) to open and submit a ticket incident.

To contact support through the Mobile Version (iOS and Android):
  1. Follow the 1st and 2nd step above. After you tap the “Help & Customer Support” button, you can choose any FAQ category (i.e. Hot Topics) and see if there is any article published for your concern.



  2. If you are unable to find the appropriate article, select any.

  3. You should see a Chat with us button in the upper-right corner of the page or a Chat with us button in the bottom part of the page. Tap it.



  4. You have now opened a New Chat conversation with Customer Support.