What is Explore a Board?

Game Guides

What is Explore A Board?Explore A Board is a multi-day board game event where your goal is to make it to the center of the board. Do so in a...

Why didn't I get the promotion?

Billing

You may have received a limited-time pop-up window for a promotion or sale in your game or on the add coin or cash page of the game. Promoti...

Emerald City Empire

Game Guides

What is Emerald City Empire?Emerald City Empire is a multi-day event where your goal is to build the Emerald City from a small settlement in...

Wicked Tower

Game Guides

What is Wicked Tower? What is Wicked Tower?Wicked Tower is a new way to get fabulous prizes every day by climbing the Tower of the Wick...

My game is not loading? What should I do?

Technical Help

If your game is not loading, it is important to try the following basic troubleshooting steps as they may help resolve the issue: Check...

What is Rainbow Rush?

Game Guides

What is Rainbow Rush?Rainbow Rush is a real-time weekly competition between you and other players on your division leaderboard.There are 14 ...

How do I request a refund?

Billing

Refund requests should be submitted to the original payment processor (ex. Apple for purchases made in-app on an iOS device), as provided be...

How do I collect Yellow Bricks?

Follow the Yellow Brick Road

Yellow Bricks are earned by spinning and betting (higher bets are more likely to get a brick). Collecting Yellow Bricks will also allow you ...

What is "Daily Challenges Deluxe"?

Game Guides

What is "Daily Challenges Deluxe"?Daily Challenges Deluxe is a set of fun challenges you can complete in order to collect prizes.What are th...

What are Loyalty Lounge levels?

Loyalty Lounge

To reward our highest engaged users, we have added two new tiers to our VIP program, Yellow and Blue diamond.  The rewards are even bet...