Account & Settings
-
How do I find my ZID and Device ID?
Your mobile device generates a unique ID called a ZID and Device ID within each Zynga mobile game. To find your ZID or your Device...
-
What should I do before contacting Customer Support?
To better assist you with any issue in the game, we kindly ask you to gather the following information when contacting Support: Your c...
-
How do I contact Customer Support?
To contact support through the Web Version, follow the steps below: Click on the "Gear" icon located in the lower-left corner of the ga...
-
How do I find my Player ID and PIN for Wizard of Oz Slots?
To find your Player ID and PIN for Wizard of Oz Slots, simply follow these steps:Go to the Options Menu. Tap on Personal Data Request. You ...
-
How do I manage notifications on iOS?
To manage the notifications in any iOS Device (iPod, iPhone or iPad), just follow these steps: Go to "Settings"Go to "Notifications"Tap on t...
-
How do I manage notifications on Android?
To manage the notifications in any Android device (tablet or phone), just follow these steps:(Note: Instructions may vary slightly depending...
-
How do I manage notifications on Amazon Fire?
To change your notification settings on your Amazon Fire device, simply follow these steps (may vary depending on device model):Swipe down f...
-
What is my Social Network UID and how do I find it?
Your Social Network UID is a unique number assigned to your social network profile (e.g. Facebook).Zynga Support might ask that you provide ...
-
Why am I being asked to connect to Facebook again?
Despite being previously connected to Facebook, you may be occasionally asked to reconnect, due to a change Facebook has made in the past fo...
-
Why did I receive a consent pop up after watching a video in-game?
Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn...
-
Why did I receive a consent popup asking for permission to track me?
Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you ...
Need more help?