1. Tap on Profile

2. Tap on the Help button.

3. This will bring you to our “Zynga Player Support” window where you can find different self-help topics depending on the issue you’re having.

4. If you can’t find the answers to your questions, simply tap on the chat bubble button in the upper right-hand corner or tap the “Chat with us” button at the bottom.

So, what's the difference between contacting Customer Support from within the game and from the Zynga Support site?

Contacting Support from within the game is faster compared to getting into the support site from a different browser window.

It automatically generates information about your account, e.g. your user ID, which can help us address your issues in the game immediately.