Have you come across an inappropriate ad while playing Words with Friends? Our team can resolve this with the help of your report.
The best way to quickly send all the needed information is to create your report within the game. How to start?
1. Tap on your Profile
2. Go to the "Help" tab.
3. Tap the chat bubble button in the upper right-hand corner or tap the “Chat with us” button at the bottom.
4. Create your report by providing the following information:
- Date and time when you first viewed the ad.
- Your location (City/state).
- Where exactly does the ad appear? (Partial screen, full screen, or below the game)
- Did you see the ad on the device you are using to contact us? If not, what device and OS are you using?
- Did you see the ad after any unusual activity, such as being prompted to enter credentials or execute some sort of upgrade?
- Can you please cite an example of why this ad is inappropriate or offensive?
- If you are reporting multiple ads, please make sure to include screenshots and approximate times for when you saw these ads.
- If you have a screenshot, please provide this in your report as this helps us with our investigation.
Note: You can just copy and paste the questions above with your answers.