Mobile: Using a mobile device customer support can be accessed through game settings.
- Go to game settings (see the yellow arrow in the image below).
- Click on the 'Customer Support and Legal' button.
- Select 'Customer Service'.
- Scroll to the bottom of the page.
- Select the blue 'Contact Support' button to create a support email.
Web: Using a web browser, customer support can be accessed through the game footer or bottom of the game window frame.
- Open the web application through https://apps.facebook.com/texas_holdem/.
- Scroll to the bottom of the page.
- Select 'Support' to open the support window (See the yellow arrow in the image below).
- Click the blue 'Contact Support' button to create a support email.