MOBILE 📱

Using a mobile device, Customer Support can be accessed through the game settings.
  1. Access the game settings by tapping on the Gear ⚙ button in the upper-right corner of the screen.



  2. Tap on the arrow button for Customer Support and Legal.



  3. Select Customer Service.



  4. Tap on the chat bubble button located in the top-right corner of the screen. You can also find a Chat with us button when you scroll down to the bottom of the page.


     
 
WEB 🖥

Using a web browser, open the web application through https://apps.facebook.com/texas_holdem/.
  1. Customer Support can be accessed by clicking on the Support link found at the bottom of the Lobby page.

     

  2. Click on the Contact Support button at the bottom of the page.



  3. A pop-up will appear, choose the category that fits your concern, add an accurate description, and your email address.