This is an uncommon occurrence but may happen during times of network outages and instability issues with an old version. If you encounter an infinite loop when logging in, creating an account, or loading the Zynga Poker application, we recommend the following.
Check your Internet connection
- Make sure that your device is connected through WiFi, 3G, 4G, 5G, or LTE.
- If you play through a WiFi connection, make sure your router is on. Additionally, try not to play too far away from it, as you may lose the WiFi signal.
Restart your app by force-closing it
Make sure you have the latest version of your app installed
- How do I update my game on iOS?
- How do I update my game on Android
- How do I update my game on Amazon Fire?
Force close unnecessary background apps
If you have tried all of the steps listed above and your game still is not loading, click here to get in touch with us.