Application crashes is an uncommon occurrence but may happen during times of network outages and instability issues with an old version. If you encounter frequent crashing or an infinite loop when logging in, creating an account or loading the Zynga Poker application we recommend the following.

Android Steps:

I. Clear the app's cache from your Android phone

   a. Open Android Settings
   b. Tap Application Manager
   c. Under downloaded, select Zynga Poker
   d. Tap Clear Cache
   e. Tap Clear Data

II.  Force close the application and reload
III. Uninstall and reinstall the latest version of Zynga Poker

iOS Steps:

I. Force close the application and reload
II. Uninstall and reinstall the latest version of Zynga Poker