Zynga wants you to enjoy playing social games wherever you are, whenever you want. One of our top priorities is to ensure your security while playing; keeping your account safe and secure is an important goal for us.

Social media networks and the internet are dangerous places. “Phishing” is the latest technique used by hackers to steal passwords and other confidential information. Anyone can fall victim to a phishing attempt and antivirus software offers little protection against phishing schemes.

Security tips:

  • Don't respond to requests for personal information from unknown sources. Providing information, such as your Facebook login information, enables hackers to compromise your account.
  • Be especially wary of messages that include attractive offers (ie: free chips). If it sounds too good to be true, it probably is.
  • Always use caution before clicking on a link. If you're dubious about the link, get confirmation directly from the sender.
  • Beware of sites that require you to immediately provide a login and password. Reminder - Zynga and its employees will NEVER ask for your login and password.
  • Be careful of phishing sites or scammers! Click on this link for more information.


If you suspect your Facebook account's security has been compromised, please perform the following steps.

Update Your Facebook Password - Do this step before contacting Zynga Customer Support

Click here to open your Facebook Account Settings page in a new window. Update your Facebook password now to block unauthorized access to your account.

You may have clicked on a link, image, or video that has stolen your Facebook account login information. Regardless of how your account was compromised, you must secure your Facebook account by updating your password.

If you use the same username and password combination for your email account (Gmail, Hotmail, Yahoo, etc.), you should also update your password to those accounts.

Uninstall any new / suspicious application

Click here to open your Apps and Websites page in a new window, and it will show you the apps and websites you've connected to your Facebook account. Each application has an option to View and Edit or Remove permission to access. Review your recently installed Facebook applications and remove any that appear suspicious to you.

Suspicious Facebook applications can have malicious intentions, like posting spam to your wall, harassing your friends, and stealing your account information.

End all your Facebook activities.
Manage your Facebook profile activities here for additional security.

Hackers can infiltrate your Facebook account through another account, and to prevent this, you have to cut that connection. With this, your Facebook account will be unlinked to any applications or software where you have accessed it.