Troubleshooting steps for Web browsers

If you experience a loading or connection issue, a good rule of thumb is to refresh the page once or twice. If refreshing does no...

Troubleshooting steps for Windows Phone

 Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways: ...

What is Cache and how do I clear my Cache?

Cache, pronounced cash, is a temporary storage place inside your computer. Your cache stores the files that are downloaded when you visit si...

What are the recommended system requirements?

Whether this is your first time playing or you're an avid online gamer, it's important to find the right browser and Internet connection to...

How do I take a screenshot on iOS?

Here's how to take a screenshot on iOS: Begin by getting whatever you want to take a screenshot of onto the screen of your iOS device. This ...

How do I take a screenshot on Android?

Instructions may vary according to device or software version and may require some practice. Begin by getting whatever you want to take a sc...

How do I take a screenshot or screen video on my computer?

Together with the description of your issue, screenshots or screen videos (for more complex issues) are a great way to help Zynga Player Sup...

How do I enable JavaScript?

Zynga games utilize JavaScript which is a client side technology. This means that the actual processing of some of the things that happen wi...

How do I find my browser version?

FirefoxClick the Menu button  > Help  > About Firefox  or for older versions:Click Help on the menu bar > ...

Why am I getting an Error Codes 0x80073cf0 and 0x803F8001 when I login to Microsoft Store or download an app?

The codes 0x80073cf0 and 0x803F8001 are errors with the Microsoft Store. It could be caused by the store cache, incomplete downloaded apps, ...