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Billing Phone Support Hotline Coverage

Why didn’t I receive purchased currency on my mobile device?

What forms of payment can I use to purchase virtual goods?

What is a Berry Bear Bank?

How can I access the bank?

What happens when my Berry Bear Bank is under construction?

What is Daily Wrappers PLUS?

How do I access Daily Wrappers PLUS?

What are the benefits of purchasing Daily Wrappers PLUS?

What is Magic Win?

What are the benefits of Magic Win?

How do I activate the Magic Win?

What is a Premium Pass?

How long does one season last?

What are the different types of Challenges?

What is the Wheel of Sweetness?

How do I access Wheel of Sweetness?

How do I get a Bonus Wheel?

What is Wonka’s Adventure Labs?

Where do I play Wonka’s Adventure Labs?

How do I access the Lab?

What is Wonka Slots Club?

What has changed in the All-New Wonka Slots Club?

How do I participate in the Wonka Slots Club?

Wonka’s Secret Recipes!

How do I access Wonka’s Secret Recipes Event?

How do I get Ingredients?

Get Set Race!

What is Daily Wrappers?

What are Daily Challenges?

How do I complete Weekly Milestones?

Introduction to Candy Pop

How do I collect picks?

Why is my accumulator bar disabled?

Welcome to WonkaVentures!

Completing Big Pictures, Set and Albums

Collecting Extra Stars

What is the Player's Choice World?

How do I unlock the Player's Choice World?

How do I unlock the rooms in the Player's Choice World?

What are Charlie's Challenges?

What is Golden Ticket?

What are Wonka Bars?

How do I get Wonka Bars?

Can I win real money?

How do I set the bet amounts?

I have run out of coins. Do I get more free ones?

What is Profile feature?

Do I need to be connected to Loyalty Lounge?

Will my changes sync to my other game profiles connected to Loyalty Lounge?

How do I play Wonka’s Weekly Dash?

What is Help Oompa Loompas?

How do I find a World or Room?

My game is not loading? What should I do?

Why is my Watch to Earn feature disabled after updating to iOS 11?

Troubleshooting steps for Web browsers

How and when do I post my accomplishments to Facebook?

Where can I view my accomplishments on Facebook?

How do I sync my Game?

What is the Truffles Feature?

How do I get a Truffle?

How will I be rewarded?

What is Loyalty Lounge (LL)?

What are Loyalty Lounge levels?

How do I sign up and start earning points and benefits?

What is Wonka's Perks?

Where do I find Wonka's Perks?

What are Coupons and Promo Codes?

Official Facebook Fan Page

Zynga's Terms of Service

Zynga's Privacy Policy

Personal Data Requests

What is the Trophies feature?

What Trophies can I collect?

How do I check my current Trophy rank?

ZYNGA’S DECEMBER DASH FOR CASH PROMOTION - TERMS AND CONDITIONS

ZYNGA’S ULTIMATE VIP GETAWAY SWEEPSTAKES - Terms and Conditions

ZYNGA SLOTS TREAT YOURSELF SWEEPSTAKES - Terms and Conditions