Hi, how can we help you?
Official Facebook Fan Page
Community
How do I contact Customer Support?
Account & Settings
Welcome to WonkaVentures!
WonkaVentures
How do I link my accounts?
Loyalty Lounge
What is the Supercharge mode?
Wonka's Adventure Labs
Why didn’t I receive purchased currency on my mobile device?
Billing
Billing Phone Support Hotline Coverage
What forms of payment can I use to purchase virtual goods?
More
What is a Berry Bear Bank?
How can I access the bank?
What happens when my Berry Bear Bank is under construction?
What is Magic Win?
What are the benefits of Magic Win?
How do I activate the Magic Win?
What is a Premium Pass?
How long does one season last?
What are the different types of Challenges?
What is Candy Crackle?
How do I play Candy Crackle?
How do I access the event?
What is Bubble Trouble?
How do I participate in Bubble Trouble?
What are the different modes of Bubble Trouble?
What is the Wheel of Sweetness?
How do I access Wheel of Sweetness?
How do I get a Bonus Wheel?
What is Wonka’s Adventure Labs?
Where do I play Wonka’s Adventure Labs?
How do I access the Lab?
What is Wonka Slots Club?
What has changed in the All-New Wonka Slots Club?
How do I participate in the Wonka Slots Club?
Wonka’s Secret Recipes!
How do I access Wonka’s Secret Recipes Event?
How do I get Ingredients?
What is Sugar Burst?
How do I participate in Sugar Burst?
What is the Reset Timer and how does it work?
Get Set Race!
What is Daily Wrappers?
What are Daily Challenges?
How do I complete Weekly Milestones?
Introduction to Candy Pop
How do I collect picks?
Why is my accumulator bar disabled?
Completing Big Pictures, Set and Albums
Collecting Extra Stars
What is the Player's Choice World?
How do I unlock the Player's Choice World?
How do I unlock the rooms in the Player's Choice World?
What are Charlie's Challenges?
What is Golden Ticket?
What are Wonka Bars?
How do I get Wonka Bars?
What is Gobstopper Games?
Where can I find the Gobstopper Games feature?
How do I win in the Gobstopper Games?
Can I win real money?
How do I set the bet amounts?
I have run out of coins. Do I get more free ones?
What is Profile feature?
Do I need to be connected to Loyalty Lounge?
Will my changes sync to my other game profiles connected to Loyalty Lounge?
How do I play Wonka’s Weekly Dash?
What is Help Oompa Loompas?
What is Zyngo?
Why is my Watch to Earn feature disabled after updating to iOS 11?
Troubleshooting steps for Web browsers
Troubleshooting steps for iOS
How and when do I post my accomplishments to Facebook?
Where can I view my accomplishments on Facebook?
How do I sync my Game?
What is the Truffles Feature?
How do I get a Truffle?
How will I be rewarded?
What is Loyalty Lounge (LL)?
What are Loyalty Lounge levels?
How do I sign up and start earning points and benefits?
What is Wonka's Perks?
Where do I find Wonka's Perks?
What are Coupons and Promo Codes?
Zynga's Terms of Service
Zynga's Privacy Policy
Personal Data Requests
Willy Wonka Slots - ZYNGA‘S VIP IN VEGAS SWEEPSTAKES - Terms and Conditions
Wonka Slots - VIP in Vegas Sweepstakes - Terms and Conditions
Wonka Slots - Shopping Spree Sweepstakes - Terms and Conditions
What is the Trophies feature?
What Trophies can I collect?
How do I check my current Trophy rank?
