Official Facebook Fan Page
Community
How do I contact Customer Support?
Account & Settings
How do I set the bet amounts?
Getting Started
What is the Supercharge mode?
Wonka's Adventure Labs
Welcome to WonkaVentures!
WonkaVentures
Why didn’t I receive purchased currency on my mobile device?
Billing
Billing Phone Support Hotline Coverage
What forms of payment can I use to purchase virtual goods?
More
What is Invite Friends?
How can I access Invite Friends?
What are the benefits of inviting friends?
What is an OOMPA PASS?
How do I access the Oompa Pass?
How long does a season last?
What is a SWEET PASS?
How do I access the Sweet Pass?
What is a POP PASS?
How do I access the Pop Pass?
What is a RACE PASS?
How do I access the Race Pass?
What is Weekly Dash - New Race?
How do I enter the Promotion Zone?
How do I score points?
What is Wonka’s VIP League?
How do I access Wonka’s VIP League?
How can I participate in the league?
What happens if I am unsuccessful in making a purchase on the webstore?
What is a webstore for Willy Wonka Slots?
How do I access Wonka's webstore?
What are Wonka's Marvelous Minigames?
Where do I play Wonka's Marvelous Minigames?
How do I play the Minigames?
What is Wonka's Treasure Hunt?
How do I access Wonka's Treasure Hunt?
How do I collect Candy from the mines?
What is Sugary Stack?
How can I access Sugary Stack?
What are the benefits?
What is BonBon Voyage?
How do I access BonBon Voyage?
How do I progress on the feature?
What is Level Express?
How do I access Level Express?
How long does Level Express last?
What is Sweet Expedition?
How do I access Sweet Expedition?
How do I complete the challenges?
What is a Berry Bear Bank?
How can I access the bank?
What happens when my Berry Bear Bank is under construction?
What is Daily Wrappers PLUS?
How do I access Daily Wrappers PLUS?
What are the benefits of purchasing Daily Wrappers PLUS?
What is Magic Win?
What are the benefits of Magic Win?
How do I activate the Magic Win?
What is a Premium Pass?
How long does one season last?
What are the different types of Challenges?
What is the Wheel of Sweetness?
How do I access Wheel of Sweetness?
How do I get a Bonus Wheel?
What is Wonka’s Adventure Labs?
Where do I play Wonka’s Adventure Labs?
How do I access the Lab?
What is Wonka Slots Club?
What has changed in the All-New Wonka Slots Club?
How do I participate in the Wonka Slots Club?
Get Set Race!
What is Daily Wrappers?
What are Daily Challenges?
How do I complete Weekly Milestones?
Introduction to Candy Pop
How do I collect picks?
Why is my accumulator bar disabled?
Completing Big Pictures, Set and Albums
Collecting Extra Stars
What is the Player's Choice World?
How do I unlock the Player's Choice World?
How do I unlock the rooms in the Player's Choice World?
What are Charlie's Challenges?
What is Golden Ticket?
What are Wonka Bars?
How do I get Wonka Bars?
Can I win real money?
I have run out of coins. Do I get more free ones?
What is Profile feature?
Do I need to be connected to Loyalty Lounge?
Will my changes sync to my other game profiles connected to Loyalty Lounge?
How do I play Wonka’s Weekly Dash?
What is Help Oompa Loompas?
How do I find a World or Room?
My game is not loading? What should I do?
Why is my Watch to Earn feature disabled after updating to iOS 11?
Troubleshooting steps for Web browsers
How and when do I post my accomplishments to Facebook?
Where can I view my accomplishments on Facebook?
How do I sync my Game?
What is the Truffles Feature?
How do I get a Truffle?
How will I be rewarded?
What is Loyalty Lounge (LL)?
What are Loyalty Lounge levels?
How do I sign up and start earning points and benefits?
What is Wonka's Perks?
Where do I find Wonka's Perks?
What are Coupons and Promo Codes?
Terms of Service
Zynga's Privacy Policy
Personal Data Requests
What is the Trophies feature?
What Trophies can I collect?
How do I check my current Trophy rank?
What is Tumbling Treats?
How do I collect more Treats?
How do I access Tumbling Treats?
What is Jackpot Happy Hour?
How do I access the Jackpot Happy Hour event?
What are the benefits of this event?
What is Bill’s Candy Streak?
How do I access Bill’s Candy Streak?
What is a Challenge?
What is Time Trials?
How do I access Time Trials?
How do I start a round, and how many times can I play a round?
ZYNGA’S GRATITUDE GIVEAWAY PROMOTION - TERMS AND CONDITIONS
ZYNGA’S VIP MYSTERY WEEKEND SWEEPSTAKES - Terms and Conditions
ZYNGA’S GROCERY GOLDMINE PROMOTION - Terms and Conditions
