To contact support through the Web Version, follow the steps below:
- Click on the "Gear" Icon" located on the lower left side of the game board canvas to access your Options Menu.
- Click the “Help & Customer Support” tab.
- After you click the “Help & Customer Support” button, you will be directed to the Willy Wonka Slots Support Page.
- Click the "Contact Support" button to open and submit a ticket incident.
Check out the GIF below for a demonstration.
To contact support through the Mobile Version:
Follow the 1st and 2nd step above. After you tap the “Help & Customer Support” button, you can choose any FAQ category (i.e. Hot Topics) and see if there is any article published for your concern.
If you are unable to find the appropriate article, select any. You should see a "Contact Us" button in the top-right corner of your mobile screen. Tap it.
Check out the GIFs below for a demonstration.
The "Clip" icon allows you to attach a screenshot and next to it is the "Submit" button.
The "Camera" icon allows you to attach a screenshot and the "Send" button to submit.