Account & Settings
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How and when do I post my accomplishments to Facebook?
Whenever hitting a milestone, recording a Big Win or completing another accomplishment, Willy Wonka and the Chocolate Factory Slots invites ...
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Where can I view my accomplishments on Facebook?
Your accomplishments from Willy Wonka and the Chocolate Factory Slots will show up on your Timeline, as well as on friends’ News Feeds. The ...
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How do I sync my Game?
You can sync your game and save progress via:Facebook Connect - syncs your game for account verification and game notification as well as VI...
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How can I find my device ID in the game?
Your mobile device generates a unique ID called a ZID and Device ID within each Zynga mobile game. To find your ZID or your Device ID in Wil...
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How do I contact Customer Support?
Follow these simple steps:Tap on the "Gear" button located on the lower left side of the game board canvas to access the Options Menu.Tap on...
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How do I find my Player ID and PIN for Willy Wonka and the Chocolate Factory Slots?
Here’s how you can get your Player ID and PIN for Willy Wonka and the Chocolate Factory Slots:Tap on the Options Menu button located in the ...
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How do I manage notifications on iOS?
To manage the notifications in any iOS Device (iPod, iPhone or iPad), just follow these steps: Go to "Settings"Go to "Notifications"Tap on t...
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How do I manage notifications on Android?
To manage the notifications in any Android device (tablet or phone), just follow these steps:(Note: Instructions may vary slightly depending...
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How do I manage notifications on Amazon Fire?
To change your notification settings on your Amazon Fire device, simply follow these steps (may vary depending on device model):Swipe down f...
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What is my Social Network UID and how do I find it?
Your Social Network UID is a unique number assigned to your social network profile (e.g. Facebook).Zynga Support might ask that you provide ...
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Why am I being asked to connect to Facebook again?
Despite being previously connected to Facebook, you may be occasionally asked to reconnect, due to a change Facebook has made in the past fo...
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Why did I receive a consent pop up after watching a video in-game?
Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn...
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Why did I receive a consent popup asking for permission to track me?
Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you ...
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