Account & Settings
How and when do I post my accomplishments to Facebook?
Whenever hitting a milestone, recording a Big Win or completing another accomplishment, Willy Wonka and the Chocolate Factory Slots invites ...
Where can I view my accomplishments on Facebook?
Your accomplishments from Willy Wonka and the Chocolate Factory Slots will show up on your Timeline, as well as on friends’ News Feeds. The ...
How do I sync my Game?
You can sync your game and save progress via:Facebook Connect - syncs your game for account verification and game notification as well as VI...
How can I find my device ID in the game?
Your mobile device generates a unique ID called a ZID and Device ID within each Zynga mobile game. To find your ZID or your Device ID in Wiz...
How do I contact Customer Support?
To contact support through the Web Version, follow the steps below:Click on the "Gear" Icon" located on the lower left side o...
How do I find my Player ID and PIN for Willy Wonka and the Chocolate Factory Slots?
Here’s how you can get your Player ID and PIN for Willy Wonka and the Chocolate Factory Slots:Tap on the Options Menu button located in the ...
How do I manage notifications on iOS?
To manage the notifications in any iOS Device (iPod, iPhone or iPad), just follow these steps: Go to "Settings"Go to "Notifications"Tap on t...
How do I manage notifications on Android?
To manage the notifications in any Android device (tablet or phone), just follow these steps: (Note: Instructions may vary slightly dependin...
How do I manage notifications on Amazon Fire?
To change your notification settings on your Amazon Fire device, simply follow these steps (may vary depending on device model):Swipe down f...
What is my social network UID and how do I find it?
Your Social Network UID is a unique number assigned to your social network profile (e.g. Facebook).Zynga Support might ask that you provide ...
Why do I need to connect to Facebook?
The request to connect Facebook again that you’re seeing in your game is related to recent changes Facebook made for sharing information wit...
Why did I receive a consent pop up after watching a video in-game?
Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn...
Why did I receive a consent popup asking for permission to track me?
Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you ...
- Berry Bear Bank
- Magic Win
- Premium Pass
- Candy Crackle
- Bubble Trouble
- Wheel of Sweetness
- Wonka's Adventure Labs
- Wonka Slots Club
- Wonka’s Secret Recipes!
- Sugar Burst
- Get Set Race!
- Daily Wrappers
- Candy Pop
- Player's Choice World
- Charlie's Challenges
- Golden Ticket
- Getting Started
- Profile Feature
- Game Guides
- Technical Help
- Account & Settings
- Loyalty Lounge
- Wonka's Perks
- Legal / Privacy / Security
- VIP Sweepstakes