UPDATE 2/16/26
Good news, Tropic Islanders! The loading issue has been resolved. You should be able to get back to your Island. Please refresh the game and ensure that you are connected to the internet for the changes to take effect.
Thank you for your continued support.
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We have received reports that the game isn't loading and is stuck at 36%.
We apologize for the inconvenience, and we'd like to let you know that we are already working to resolve this issue as quickly as possible.
Thank you for your patience and understanding!