Why am I having difficulty getting Orange Energy from the Hang Glider event?

We are receiving reports that some players are having difficulty obtaining Orange Energy for the event.We apologize for the inconvenience. W...

Where can I find the Cavern of Wonders?

To access the event:Navigate towards the waterfall.Tap on the submarine (when animation isn’t available)

Why did my coin total stop increasing?

The maximum capacity of coins for Farmville 2: Tropic Escape is 20,000,000. Once a player reaches this amount, all excess coins will no long...

Why can't I fill Cruise Ship Visitor's Order?

To give a visitor his or her desired souvenir, simply tap on your visitor and slowly drag the souvenir towards him or her.Visit this link fo...

Why am I seen as a Moderator when I am the Leader of the Beach Club?

We have received reports that some Beach Club Leaders appear as Moderators or members of the Beach Club. In order to become one of the Leade...

Why can't I visit neighbors, send Sunshine, and Helicopter help?

Being unable to visit one of your neighbors, send Sunshine, and/or send a Helicopter help usually happens when one of you is not on the late...