How do I manage notifications on iOS?

To manage the notifications in any iOS Device (iPod, iPhone or iPad), just follow these steps: Go to "Settings"Go to "Notifications"Tap on t...

How do I manage notifications on Android?

To manage the notifications in any Android device (tablet or phone), just follow these steps:(Note: Instructions may vary slightly depending...

How do I find my ZID?

There are two ways to find and locate your ZID (Zynga player Identification):Game’s Loading Screen:Your ZID can be found at the bottom-cente...

How do I restore my saved progress?

If your original island is connected to Facebook, Game Center, or Google, you can always recover your game on the same device, new device, o...

How do I get my UID from Facebook?

If you're unable to obtain your UID because your game won't load on your iOS/Android device, you can obtain it from Facebook by following th...

How do I change my Inn Name?

To change your inn's name, tap the Game Settings icon located in the upper right corner of your game screen.Go to the Settings tab and tap t...

How do I connect to Facebook?

Connect your game to Facebook by tapping the Game Settings icon located in the upper right corner of your game screen.  Go to the Set...

How do I rate or like the game?

Like and rate the game by tapping the Game Settings icon located in the upper right corner of your game screen.  From the Settings win...

How do I access the Community channels?

Tap the Game Settings icon located in the upper right corner of your game screen.  Go to the Community tab, select which community you...

How do I contact Player Support?

To contact Player Support, tap the Game Settings icon located in the upper right corner of your game screen.   Go to the Help tab, ...

How do I view the Privacy Policy and Terms of Service?

To view and read the Privacy Policy and Terms of Service, tap the Game Settings icon located in the upper right corner of your game screen. ...

How do I manage my Music and Sound Settings?

To turn the Music and Sounds on and off, tap on the Game Settings icon located in the upper right corner of your game screen.  Go to t...

How do I find my Player ID and PIN for FarmVille 2: Tropic Escape?

To find your Player ID and PIN for FarmVille 2: Tropic Escape, simply follow these steps:In the Game Settings menu, tap on the Help tab, and...

How do I access the game on web?

You can access Farmville 2: Tropic Escape on Facebook by clicking on this link: https://apps.facebook.com/tropic_escape/Simply login using y...

How do I manage notifications on Amazon Fire?

To change your notification settings on your Amazon Fire device, simply follow these steps (may vary depending on device model):Swipe down f...

What is my Social Network UID and how do I find it?

Your Social Network UID is a unique number assigned to your social network profile (e.g. Facebook).Zynga Support might ask that you provide ...

Why am I being asked to connect to Facebook again?

Despite being previously connected to Facebook, you may be occasionally asked to reconnect, due to a change Facebook has made in the past fo...

Why did I receive a consent pop up after watching a video in-game?

Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn...

Why did I receive a consent popup asking for permission to track me?

Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you ...