You can access our Billing support by using the contact option from within your game application, and one of our Billing specialists will be able to assist you.

Load the game, navigate to the game settings and look for the Help or Support option. (This may vary slightly by game.) If you play on web, click the Support link typically located below the game screen.

Our Billing Phone Support Hotline is available from 5:00 AM - 11:00 PM, Monday to Sunday Pacific Standard Time. If you need to contact us, you can call us during these hours or you can visit The Billing Phone Support is only available in English and we only support billing related queries.

To contact our Billing hotline, please call the number below depending on your location:

  • 1-800-762-2530 (North America)
  • 0080093799642 (Europe)

All other countries can access our Billing email support link here!


For more information about our Terms of Service and Refund Policy please click the link below: