You can access our Billing support by using the contact option from within your game application, and one of our Billing specialists will be able to assist you.

Load the game, navigate to the game settings and click on Help. If you play on web, click the Support link typically located below the game screen.

Our Billing Phone Support Hotline is available from 5:00 AM - 11:00 PM, Monday to Sunday Pacific Standard Time. If you need to contact us, you can call us during these hours or you can visit The Billing Phone Support is only available in English and we only support billing related queries.

You may contact our hotline at 1-800-762-2530 (North America) or +800 9379 9642 (+800 WERZYNGA) (all other countries).

For more information about our Terms of Purchase (Section 8. Payment Terms), please click HERE.