How do I contact Customer Support?

1. Tap the Menu button on the lower left side of the screen.2. Scroll down, then find and tap the Contact Us button.3. Make sure to provide ...

How do I turn off the sounds?

While we recommend that you keep the game sounds on, so as to enjoy the full Black Diamond Casino experience, we do know that sometimes you ...

How do I turn off notifications?

While we recommend that you leave game notifications turned on so you will not miss out on important updates and special notices with g...

What is my RTG User ID / ZID / Facebook ZID / Player ID and how do I find it?

Your mobile device generates unique ID's within each Zynga mobile game. To find your RTG User ID / ZID / FB ID / Player ID in Black Diamond ...

Why am I being asked to connect to Facebook again?

Despite being previously connected to Facebook, you may be occasionally asked to reconnect, due to a change Facebook has made in the past fo...

How do I find my Player ID and PIN for Black Diamond Casino?

To find your Player ID and PIN for Black Diamond Casino, simply follow these steps:Go to the Menu. Under Support, tap on Personal Data Reque...

Why did I receive a consent pop up after watching a video in-game?

Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn...

Why did I receive a consent popup asking for permission to track me?

Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you ...