What happened to Loyalty Lounge?

Black Diamond Casino has moved from Loyalty Lounge to a new VIP system called ‘VIP Center’. New VIP system has added benefits of mystery rew...

Will my account still be linked across different Zynga Games?

Black Diamond Casino will not be connected with other games through Loyalty Lounge. However if you have used your Loyalty lounge account on ...

What is the VIP Center?

The VIP Center is a new VIP rewards program. Upgrade your VIP tier by earning VIP Points.

What are VIP Center levels?

To reward our highest engaged users, we have added new tiers to our VIP program. The rewards are even better for our highest engaged users.&...

How do I sign up and start earning points and benefits?

There is no need to sign up at the VIP Center! You automatically accumulate VIP Points. However, if you connect to Facebook you can save thi...

What are VIP Center points?

They are the points that you will earn by purchasing credits, collecting XP and leveling up in any of the Zynga Slots game. They will help y...

How do I earn VIP Center points?

As you level up or make purchases, your VIP Center points increase, thus, you can have more benefits.

How do I check my VIP Center status and benefits?

If you wish to see more details about your VIP Center Status, just tap your VIP status at the main Lobby to open your VIP Center Overview. T...

How many VIP Center points are needed to reach the next Status?

Sapphire = 0 Points Emerald = 2,000 Points Gold = 10,000 Points Platinum = 50,000 Points Ruby = 250,000 Points Diam...

How do I check the VIP Center points?

 1.Click the "VIP Benefits" page from the image below in the Main lobby of your game.  2. Your current VIP points are NOT ava...

Are VIP Center points redeemable for any cash value?

No, VIP Center points are not redeemable. 

Are VIP Center points transferable between different accounts?

No, VIP Center points are not transferable. 

What is VIP Boost?

This feature will temporarily boost your VIP level. That effect is temporary though, so after the event is over, you will return back to you...