If you have lost some Gems while playing, it is likely to have been for one of the following reasons:

  • Buying a building
  • Paying for Gold Coins/ Food using gems
  • Buying Portal Stones
  • Buying a Land Shield
  • Buying Relics/ Titans from the Temple
  • Healing Troops after battle
  • Skipping a timer to finish an upgrade or building quickly
  • Refreshing the Neutral Lands Pool

We cannot refund gems that have been spent in the game accidentally.