Why did my Alliance Rank change by the end of the Season or Event?

The game sweeps out any hackers or cheaters towards the end of the Events or during the Finalization Stage.When players are banned, their ac...

Why is my Soul Boost Relic not working during an event?

We have released several Soul Boost Relics in the game and sometimes, players get confused about why some relics work once equipped to ...

Where can I redeem my Relics of War from the recent Theaters of War Event?

The special Altars from the Theaters of War are available while the event is live in the game. Once it is turned off, these altars will not ...

Why are some of my Titans not eligible to generate additional Soul boosts during events?

Leaderboard Events are based on Titan Races, Titans' Elemental Strengths, or Titan Classes.When a leaderboard event is based on Titan Races,...

Why are the Leaderboard events ending earlier than usual?

To give the game some breathing room before Season Rollover during Mondays, we had the Leaderboard Event timers finish earlier than usual (7...

My alliance received the Leaderboard Event reward, why didn't I get one?

Like the season rewards, players are eligible for the Leaderboard Alliance reward provided that they stayed in the same alliance up until th...

Why did I lose my earned Souls?

Leaving your Alliance in a middle of an Event will automatically remove all the individual Souls you earned. Doing this will also remove you...

Why am I not seeing the current event in my game?

To make sure you're game is updated with the latest event releases, it is recommended that you reload your game from time to time to ensure ...

Where's my new Event Titan?

Your newly won Titan is just taking a quick breather in your Treasure Room! Probably polishing their armor or just having  a nice cup o...

The Season/Event just ended, where are my rewards?

Players are eligible to receive Season/ Event rewards provided that they stayed in the same alliance until the season ends or after the eve...

Where is the Token from the Event Reward

Have you just won a Titan or an All Elemental Token from one of our events? Fear not! It will be waiting for you in the Temple Altars!Note: ...